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Ways to reach us

Pick the door that fits.

Do I need an app?

Yes. Qubii Duo, Power and EX require the Qubii Pro app and initial permissions. Local backup does not require Wi-Fi. Internet access is needed to download the app or retrieve cloud-only originals.

Is my data private?

Qubii stores supported backups locally on a microSD card or built-in storage, depending on the model. That does not make the files inaccessible to everyone else. Protect your devices and storage, and review our Privacy Policy for website and support data. Read our Privacy Policy

What's the warranty?

Check the Product Warranty policy for your model and registration eligibility. Warranty service covers product replacement only; data transfer and recovery are not included. Keep your proof of purchase and any extended-warranty serial number. View product warranty

Which devices are supported?

Compatibility depends on the product, phone or computer, connector, data cable and required app. Check the model requirements before buying, or tell Maktar Support which devices you plan to use.

How do I move to a new phone?

Complete a backup and open saved files to verify them before switching phones. Check compatibility and follow the restore instructions for your product and app. Qubii is not a complete phone-system backup; keep the old phone and backup unchanged until you confirm your files are accessible.