Piconizer FAQs

Here are a few more resources to help you learn more about Piconizer.

Q: How does Piconizer work?

A: Piconizer™ works with its own App on the iOS devices. When you connect Piconizer™ to your iPhones or iPads, the system should auto request to download the App from the Apple App store.

Q: Which Apple devices does Piconizer support?

A: iPhone 5, iPhone 5C, iPhone 5S, iPhone 6, 6S & iPhone 6 Plus, iPhone 7 & 7 Plus - iPad 4, iPad Air, iPad Air 2, iPad mini, iPad mini 2, iPad mini 3 - iPod touch (5th Generation)

Q: How does it free space on my iPhone?

A: Apps, iTunes Music and photos stored in the camera roll are the most space consuming items. We offload your photos and videos from your iOS device to the Piconizer™ accessory. Consider Piconizer™ to be an extension of your photo and video storage.

Q: Does Piconizer work with my iPhone 4s?

A: No. Piconizer™ is compatible with all Apple products that contain the Lightning Connector. This includes the iPhone 5 and later models, and the 4th generation iPad, as well as later models of iPads.

Q: What about iCloud? Why can't I just use that?

A: iCloud is Internet dependent. If you are on the go with no access to Wi-Fi, you will not be able to save any of your old photos or videos to make room for new ones.

Q: Can I share Piconizer with others?

A: Yes. When you use Piconizer™ on other i-devices, it will detect the new device and create a new folder for it. You can always add a passcode to your folder to secure your data.

Q: Can I access my photos and videos on a computer later?

A: Yes, you can. On the bottom of Piconizer, there’s a microUSB port that you can plug into your computer.

 


Troubleshooting

Q: My Piconizer is not being recognized. What can I do ?

A: Please follow the steps below to check if Piconizer is connected to your i-Device.

  1. Make sure you take the cover off your Apple device such as the iPhone or iPad
  2. Turn off your i-device (iPhone or iPad) and restart it again
  3. Download the Piconizer app from Apple’s App store
  4. Turn on the App and plug in your Piconizer
  5. Make sure the LED light on your Piconizer is on
  6. When the LED light is on, congratulations! It is connected.

If you have further question, please contact us at us_support@maktar.com