Piconizer FAQs

Here are a few more resources to help you learn more about Piconizer.

Q: How does Piconizer™ work?

A: Piconizer™ works with its own App on the iOS devices. When you connect Piconizer™ to your iPhones or iPads, the system should auto request to download the App from the Apple App store.

Q: Which Apple devices does Piconizer™ support?

A: iPhone 5, iPhone 5C, iPhone 5S, iPhone 6, 6S & iPhone 6 Plus, iPhone 7 & 7 Plus - iPad 4, iPad Air, iPad Air 2, iPad mini, iPad mini 2, iPad mini 3 - iPod touch (5th Generation)

Q: How does it free space on my iPhone?

A: Apps, iTunes Music and photos stored in the camera roll are the most space consuming items. We offload your photos and videos from your iOS device to the Piconizer™ accessory. Consider Piconizer™ to be an extension of your photo and video storage.

Q: Does Piconizer™ work with my iPhone 4s?

A: No. Piconizer™ is compatible with all Apple products that contain the Lightning Connector. This includes the iPhone 5 and later models, and the 4th generation iPad, as well as later models of iPads.

Q: What about iCloud? Why can't I just use that?

A: iCloud is Internet dependent. If you are on the go with no access to Wi-Fi, you will not be able to save any of your old photos or videos to make room for new ones.

Q: Can I share Piconizer with others?

A: Yes. When you use Piconizer™ on other i-devices, it will detect the new device and create a new folder for it. You can always add a passcode to your folder to secure your data.

Q: Can I access my photos and videos on a computer later?

A: Yes, you can. On the bottom of Piconizer, there’s a microUSB port that you can plug into your computer.

 


Troubleshooting

Q: My Piconizer™ is not being recognized. What can I do ?

A: Please follow the steps below to check if Piconizer™ is connected to your i-Device.

 

  1. Make sure you take the cover off your Apple device such as the iPhone or iPad
  2. Turn off your i-device (iPhone or iPad) and restart it again
  3. Download the Piconizer™ app from Apple’s App store
  4. Turn on the App and plug in your Piconizer™
  5. Make sure the LED light on your Piconizer™ is on
  6. When the LED light is on, congratulations! It is connected.

 

If not, please contact us at support.us@maktar.com